Thursday, 28 April 2016

IS YOUR TEAM HELPING YOU TO SHINE? By Victor Idem (c) 2016

THE WORKPLACE AND YOU (7)

From the 1990s, the 'Team approach'  to achieving organizational goals became a corporate strategy. It has since gained currency in firms operating in the organized private sector in Nigeria. Not much can be said as to its adoption in the public sector.

Interestingly though, much as as this has become the swan song of Management , it has been observed that the application of policies that should engender the team spirit in the workplace are usually not done with consideration to the skills sets and competencies of the individual 'team members'.

Unlike in a football team where each player has his distinct role and usually doesn't have to overlap to function in a position where he has little proficiency, 'team mates' in the corporate environment are indoctrinated to think they can jump into roles at the drop of the hat and perform excellently. Usually, the skill set expected from such members is what Management term 'multitasking'.

Unfortunately, the results of this strategy can be observed as companies that invest resources to teach elephants to fly remain average performers. Rather, corporates that define a team by a collective and agreeable mission statement and then allow individuals to play to their areas of strength get to actualise their vision(s) better.

The team approach is only as good as to the extent it allows the individual competencies of team members to be harnessed and rewarded. Where sterling attributes of team members are stifled to allow the weaker links in the chain to 'look good', the organization will be bogged down by a mediocre workforce.

Victor Idem (c) 2016

Monday, 25 April 2016

THE ENTITLEMENT MENTALITY SYNDROME: Employees rights or privileges?

THE WORKPLACE AND YOU (3)

It is only human nature to become complacent and enter a comfort zone when a person becomes  accustomed to his environment. So naturally, employees gravitate to a psychological level of expecting, even demanding privileges as though they are rights.

Have you ever met a colleague who laments about an inconsiderate boss who queries him for being a frequent latecomer?

Have you witnessed a fellow staff use office resources (official car, computers, stationery, subordinates) for unofficial purposes, claiming that such acts are perks of his office?

Have you circumvented company policy to further a personal ambition, propelled by a justification that your employers is taking more from you than they are offering in return?

Such 'entitlement mentality' syndrome is unhealthy and ultimately affects am employees performance and sabotages the organization's goals and objectives.

You were employed to work. Do just that if you cant do more. Doing anything less is counterproductive.

My name is Victor Idem (ACIA) and I just want to make commonsense.

THE CUSTOMER VS THE EMPLOYEE? Who should Management listen more to?

In recent times, the workplace has become a terror ground where bosses,colleagues and even subordinates threaten the peace of fellow colleagues all in the name of moving the organization forward.

But what is becoming more appalling is the terrorism from customers. Just because the parlance 'customer is king' has ecome the trending jargon from Managment, our 'knowledgeable' customers have decided to make the workplace   lifing hell by insisting on the impossible; most a time asking for things that conflict with the company's policy, couching their demands with subtle threats to report to Managaement of being wrongly attended to despite all entreaties that an employee is incapacitated to oblige.

A word to such Management that discount the feelings and contributions of well meaning employees to an  organization's mission: your customers can never be more loyal than your employees.

Treat your employees as partners who have brains and deserve some respect!

True, the customer is king but even the King deserves to be told when he doesn't have his robes on if seen walking round the palace naked!

My name is Victor Idem (ACIA) and I just want to make commonsense.

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@VicEmmaConsults